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Back Channel

Back Channel
The back end of the conversation is the beginning of the conversation.

Twitter so far has been the best ally to conferences, unconferences and the tearing down of walls. It has brought more interconnectedness than we had probably imagined possible the day we wrote our first blog posts.

The edublogosphere is becoming more open to different circles of contacts and except for one or two star edubloggers, they all -including this star- tend to open up to hear from a wider circle of 'friends'.

Distributed Conferences
We seem to be experimenting with being closely linked to an ever-growing and far-reaching circle of contacts. We all want to create experiences as synchronous or near synchronous as possible. We are far from the days when blogging was writing the quiet, lonely reflection and then press publish to reach others. Now the reverse is happening, valuable ideas arise when like-minded people strike up conversations which will, in turn, prokove thoughts that will be perpetuated in blogs or wikis. A kind of everlasting conference springing from a muted chat conversation at the back of the room.

Back channelling (chatcasts)
As the Twitter tool has limits for this new need, so Skype chatting came into the picture and the Chatcasts were born.

What have we learnt from the experience?
A few good things:

-There is a unique added value to the just-in-time, in-the-moment connectedness. We need more of that.

-In spite of the speedy style of a chat with 40 or more participants, it is an opportunity to share deep reflections for those who have been reading each other for a long time.

-Chatcasts, just like face-to-face conferences, are also a chance to make new connections with like-minded people, who could perhaps have met anyway -at a much slower pace- in a blog comment thread.
Perhaps not an experience to suit all learning styles, but meaningful conversation can spring from people looking over the shoulders of attendees. Streaming and archiving the chat can be as valuable as the presentation podcast itself.

The back channel comes to the fore
People will simply not stay silent at the back. They want to take over the conference and connect to have instant feedback from their wider network. When you need to reach 30 people, Skypecast is not enough... We need to simplify issues of how to:

-access (direct access vs finding the Skype user name who captains the chat)
-archive (a unique URL you can quote and link to)

So? What is next?
Twitter is also the starting point for on-the-fly ideas which may turn into something big...

Chris Craft writes,
Edublogosphere.com, a future centralized back channel?

My thoughts.

It is the word centralized that makes me wonder. I agree we need another venue for informal back channelling. But not a mere alternative to Twitter. I think we have to review our chatcasting experiences and try to push them to the next level.

What were the drawbacks of chatcasts?
Perhaps the number of steps and formal organisation required to make it a success:
-Someone must captain the chat. This person will be somewhat overworked.
-There is a limit to the number of people you can join in the conference mode.
-You need to have the Skype contact name; get it on time.
-A privacy issue. It is necessary for the captain to add new contacts to his Skype, which he may or may not be interested in keeping afterwords.
-How do you get to know if the next conference you cannot attend will have a back channel option of some sessions? The first announcement of a chat could come from anyone in the Twittersphere attending an event somewhere in the world. Unless it is your own presentation and you announce it in your blog ahead of time, it takes good luck to come across a tweet with an invite.

All in all a fairly formal process to get to backchannelling. I think that part of the success of these online meetings is that the enthusiasm you experience resembles a face-to-face encounter at the coffee break in a conference. Lively and mostly informal.

What do we need for future synchronous conversations?
Announcing an event
About creating a site which can be the 'centralized' place to announce events... I believe a calendar in EdubloggerWorld is a far better option. It is open to groups in other languages and we can probably profit from interchange with an 'interpreter' and captain making the back channel of a conference in another country. Backchannel could be a way to go beyond barriers of place, time and language.

Making anyone, anytime a chat Captain
But the marvel of it all -so far- is how simple it is for anyone, to put people in conference mode. It only takes a Skype account, plus Twitter. Choose a tag and you continue conversing in blogs; paste the script to a wiki and let readers (even those who missed the sync chat) start forum threads. So flexible and distributed. You do not even need a conference as a starting point. The need to chat could start with any collaborative task.

More than a need to centralize it, there is a need to make it as open as possible. That is what http://worldbridges.net./ achieves.

We also need to make it transparent. Something that tells you who is there with you, as a meebo chat or a Google doc that tells you who is editing.

Facilitating Openness
-No passwords. No sharing personal IDs unless you want to.

-Ease to integrate to other online 'events' -not just conferences- e.g. provide the archivable chat that a google docs does not yet have.

How will this communication need translate into a form and content?
That is, it would be great to separate form and content. Tool and venue. I think we need a place on the one hand and a tool on the other. That's why the word centralized leaves a bug buzzing in my head. The tool could be the centralized aspect; but conversations are, by nature, distributed.

After all, isn't the whole idea of back channelling a conference a way of shifting the conversation focus to the attendees and their blogs instead of the speaker at the conference centre?

Related Reading

Previous ELT Notes post on Chatcast

Chatcasting: A Summary. By David Jakes, August 26, 2007.

A chatcast I took part in... This is a chatcast example archived in a wiki.
Learning the Guitar at the ACSD14 Global Learners. By Darren Kuropatwa

Some reflections on that experience by the chatcast 'Captain'.
Chatcasting from a Management Perspective. By Terry Freedman, August 15, 2007.

Follow-up on this in my del.icio.us

Image Attribution
Jakes Rolling out the Chatcast by Shareski

BLC07_1 by torres21

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I posted more, I think this may clear up what I am really thinking of doing. Rest assured, it's not proprietary at all.



I'm a bit behind with this whole thing, trying just to stay above water but our division is using bridges and it appears, only have test trials, to be a great way to get people together. It's easy to use and people with little experience can pick it up quickly. I'll have to visit Chris' site to get better acquainted with the details.

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